What You Need to Know from Appalachian Regional Healthcare

ARH will treat patients, protect visitors and staff as the coronavirus (COVID-19) pandemic continues. As the number of people diagnosed with COVID-19 grows domestically, Chief Medical Officer Dr. Maria Braman leads our efforts ensuring that patients who have been exposed to the virus can receive treatment safely and effectively.

Ask your COVID-19 Questions below

Verified answers from the CDC and ARH will be delivered with the most up-to-date information

Help ARH in the Fight Against COVID-19

Want To Help By Sewing Fabric Surgical Mask For Our ARH Healthcare Workers?  Here’s How To Do It.

With critical low levels of Personal Protective Equipment (PPE), including manufactured surgical masks, across the nation, ARH hospitals gladly accepts donated hand-sewn masks to keep our healthcare workers safe.

Your time and talent can greatly impact our ability to care for our community members and help ensure our safety as we do. Fabric masks offer the benefit of being able to be washed and re-used. Still a large supply is needed, as each healthcare worker will need to change their mask several times during their shifts, as the mask becomes soiled or damp – for maximum protection.

We are not worried about looking stylish – but we are concerned about functionality. A well-sewn mask with no frayed edges or missed seams or holes is important.

It is most helpful to use a standard pattern to ensure proper fit and function. Please use the following patterns and instruction sheet. In order to make sure the masks are safe and as effective as possible we ask that you consider the following points:




  • Use fabric for the outer portion of the mask that is heavier, non-stretch fabric, such as denim, duck cloth, canvas, twill, or other tightly woven fabric.
  • Use fabric for the inner lining and filter pocket that is cotton, cotton-blend, and non-stretch fabric.  Must be laundered in Hot water prior to sewing to prevent shrinkage.
  • Polyester or other less breathable fabrics will not work as well, due to moisture produced when breathing.
  • If using denim or other fabric that is being “recycled,” please be sure it is clean and in good shape. Worn or dirty fabric will not be protective.
  • Elastic should be in good shape, with plenty of stretch and of an appropriate size to fit over the ears.

Completed Masks


Enclose completed masks in a closed plastic bag or closed plastic box.

When you are ready to drop off, please bring the masks to the front entrance of your local ARH hospital. 

Please DO NOT come into the hospital to drop off masks.

We do not want to increase the risk of exposure to our community members. We will launder the masks prior to use so you do not need to wash them prior to delivery.


Virtual Care

As we navigate the virus and its impact on our communities, ARH is now offering Virtual Care services. Patients may now see a provider from anywhere through our Virtual Visit service.


Useful Information About Coronavirus (COVID-19)

Covid-19 Diagnostic Tests Cost



LAB CORP: $77.00

UK LAB: $165.00

Covid-19 Test Results

TESTS: 4714




Updated: 5/13/20


About COVID-19 (Coronavirus)

COVID-19 is the disease caused by the new coronavirus that emerged in China in December 2019. COVID-19 symptoms include cough, fever and shortness of breath. COVID-19 can be severe, and some cases have caused death. The new coronavirus can be spread from person to person. It is diagnosed with a laboratory test.

Dr. Maria Braman, our Chief Medical Officer and featured expert, provides preventative practices and with recommendations about when to seek care and answers Frequently Asked Questions about COVID-19.

Preventative Practices

Personal Prevention Measures

  • Avoid close contact with people who are sick with fever, coughing, sneezing, and difficulty breathing. To avoid close contact, stay at least 6 feet away from others.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. To avoid coughing into your hands, you can cough into your elbow.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for “at least 20 seconds”, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Community Prevention Measures

The following community prevention measures are recommended to prevent the transmission of COVID-19 for residents who live in a county with confirmed cases:

  • Practice social distancing (6 feet away) and limit your participation in schools, meetings, worship services and other public gatherings.
  • Implement environmental surface cleaning measures in homes, businesses, and other locations, including frequently touched surfaces and objects, i.e., tables, doorknobs, toys, desks, and computer keyboards. Use regular household cleaning spray or wipes as recommended by CDC.

People at Higher Risk for COVID-19 Complications

Adults over 60 and people who have severe chronic medical conditions like heart, lung or kidney disease seem to be at higher risk for more serious COVID-19 illness. If you are at increased risk for COVID-19, it is especially important for you to take the following actions to reduce your risk of exposure:

  • Stay at home as much as possible.
  • Make sure you have access to several weeks of medications and supplies in case you need to stay home for prolonged periods of time.
  • When you go out in public, keep away from others who are sick, limit close contact (6 feet away) and wash your hands often.
  • Avoid crowds.

Fact or Fiction?

A vaccine to cure COVID-19 is available.

Fact: There is no vaccine for the new coronavirus right now.

You can protect yourself from COVID-19 by swallowing or gargling with bleach, taking acetic acid or steroids, or using essential oils, salt water, ethanol or other substances.

Fact: These recommendations do not protect you from getting COVID-19. Some of these practices may be dangerous. Protect yourself by doing the following:

  • Washing your hands frequently and thoroughly, using soap and hot water.
  • Avoiding close contact with people who are sick, sneezing or coughing.
  • Avoid spreading your own germs by coughing into the crook of your elbow and staying home when you are sick.
The new coronavirus was deliberately created or released by people.

Fact: Viruses change over time. Occasionally, a disease outbreak happens when a virus that is common in an animal undergoes changes and passes to humans.

Ordering products shipped from China will make a person sick.

Fact: Researchers are studying the new coronavirus to learn more about how it infects people. It is not likely you would get COVID-19 from a package that was in transit for days or weeks.

A face mask will protect you from COVID-19.

Fact: Certain respirators can protect health care workers as they care for infected patients.

For the general public, wearing lightweight disposable surgical masks is not recommended.

People with a respiratory illness can wear these masks to lessen their chance of infecting others. Bear in mind that stocking up on masks makes fewer available for sick patients and health care workers who need them.

When to Seek Care

To ensure the sickest people receive care, help minimize the spread of infection and maintain resources, please follow the guidelines below when determining when to seek medical attention.

Stay Home!

If you are worried-well, please stay home. Going to a hospital or doctor’s office adds to a higher concentration of people and further overwhelms medical staff.

Call for Advice

If you are ill, but would not have sought care if not for COVID-19, do not seek care at an ER, hospital or doctor’s office. If you want advice, call the Kentucky or West Virginia Hotlines.

Seek Care

If you are sick and feel you have an emergency, please call your doctor or seek medical care. Hospitals and medical staff across the region are ready to serve you.

Source: Kentucky Public Health


Frequently Asked Questions

How is COVID-19 spread?

COVID-19 spreads mainly between people who are close contact with one another, approximately six feet. The virus can be transmitted through droplets that become airborne after a sneeze or cough. Exposure also occurs after touching a surface that has the virus on it and then touching your face, eyes or mouth. Community spread is being seen, also. Community spread means people have been infected with the virus in a particular area, including some people who are not sure how or where they became infected.

What are incubation periods and symptoms of COVID-19?

Symptoms may appear 2 to 14 days after exposure to the virus. COVID-19 symptoms include: Cough, Fever & Shortness of breath.

What is the difference between the flu and COVID-19?

Both influenza (or the flu) and COVID-19 are respiratory illnesses caused by a viral infection. Both can cause fever, cough and body aches. Though symptoms are similar, they are caused by different viruses.

How is COVID-19 diagnosed?

Diagnosis may be difficult with only a physical exam because mild cases of COVID-19 may appear similar to the flu or a bad cold. A laboratory test can confirm the diagnosis.

How is COVID-19 treated?

No specific antiviral treatment is currently recommended for individuals with COVID-19. Current treatment is focused on relieving symptoms. For severe cases, there may be additional options for treatment, including research drugs and therapeutics.

How can COVID-19 be prevented?

The Centers for Disease Control and Prevention (CDC) suggests that you:

  • Wash your hands frequently and thoroughly for at least 20 seconds. Use alcohol-based hand sanitizer if soap and water aren’t available.
  • Cover coughs and sneezes with a tissue, then throw the tissue in the trash.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • Stay home when you are sick.
  • Clean and disinfect surfaces and objects people frequently touch.

I have a doctor’s appointment – should I be worried about getting infected with COVID-19 at an ARH facility?

All hospitals and clinics have protocols and systems in place to keep patients, visitors and health care workers safe. At this time we are operating as usual. You should not avoid seeking care out of concern over the coronavirus. If you are experiencing flu-like symptoms, call your health care provider first for advice. We have procedures in place for a safe care environment.

Who should seek medical treatment?

Supportive care is available at this time. There are no FDA approved treatments for COVID19. Patients with fever and/or acute respiratory illness who have traveled in the past 14 days to an area affected by COVID-19, or who have had close contact with someone who is under investigation for, or lab-confirmed, with COVID-19 should seek medical attention. Call ahead before going to the doctor or emergency room, describe your symptoms and identify when you traveled to an affected area.

Should I cancel my travel plans?

Consult the CDC for the most current risk assessment by country. Travel to Europe has been temporarily suspended.


Visitation Changes & Closures

ARH has lifted its no-visitor policy for its hospitals in Kentucky and West Virginia, but some restrictions will remain as the system continues to closely monitor the evolving COVID-19 pandemic. 


Everyone entering an ARH facility is required to wear a mask (cloth and other homemade masks are encouraged) and will be screened for fever and illness before entering the building.

Beginning May 20, 2020, visitors 18-years-old or older will be permitted to visit patients at ARH hospitals under the following restrictions:

  • Patients at end of life may have two visitors.
  • Adult inpatients at ARH hospitals (except patients diagnosed with COVID-19 or those in isolation) may have one visitor per day, who should remain in the patient’s room for the duration of the visit, during the set visiting hours of 2 p.m. to 8 p.m. each day and  during discharge instructions.
  • Adult and pediatric (age 17 and younger) Emergency Department patients and patients scheduled for surgery or a procedure (inpatient or outpatient) may have one person accompany them into the facility.
  • Maternity patients may have one designated support person for labor, delivery and duration of the mother’s hospital stay. The one designated support person is deemed the support person throughout the mother’s stay.
  • Pediatric patients, including neonatal intensive care unit (NICU), may have one visitor who is a parent or guardian.
  • Pediatric patients who test positive for COVID-19 or for whom a COVID-19 test is pending may have one parent or guardian visitor. The visitor should not have COVID-19. (If there is a known positive visitor/guardian that individual must be directly escorted to the patient’s room.)


Emergency Departments (visitor allowed 24 hours in ED)

  • Adult Emergency Department patients may have one person accompany them into the facility.
  • Pediatric Emergency Department patients may have one parent/guardian accompany them.
  • No visitors permitted in the Emergency Department when the patient has known respiratory conditions.


Inpatient and Outpatient Surgeries and Procedures

  • All patients and visitors should arrive wearing a mask and will complete a screening when entering the facility. 
  • Adult patients having a procedure or surgery may have one person accompany them into the facility and for discharge instructions.
  • Pediatric patients having a procedure or surgery may have one parent or guardian accompany them into the facility and for discharge instructions.
  • During the procedure all visitors will be requested to wait in their vehicle and will be notified when it is time to return to the facility to coordinate discharge instructions as needed. 


Behavioral Health Facilities / Skilled Nursing Facility

  • No visitors allowed on adult behavioral health units until further notice.
  • No visitors allowed in skilled nursing facilities until further notice. 


ARH Chaplaincy Service:  

ARH welcomes chaplains for patients in palliative care, (end-of-life care), emergency care and hospice care.

Visitation guidelines for ARH Doctors’ Offices / Clinics, include:

  • Patients should contact their provider’s office prior to their appointments to be fully informed of the required conditions. 
  • Adult patients who do not require assistance may not be accompanied in the doctor’s office/clinic.
  • Pediatric patients may have one parent or guardian to accompany them in the doctors’ office/ clinic.
  • Patients should wait in their vehicles or outside the office and call the office before entering the doctor’s office/clinic.
  • All patients, including parents/guardians of a pediatric patient and/or a guest of those patients who need assistance, should arrive wearing a mask and will be required to complete a screening prior to their appointments.


Important information for all visitors

  • All visitors should arrive wearing a mask and the mask must be worn at all times while in an ARH facility.
  • All visitors will be screened when entering an ARH facility. Those with fever, cough, shortness of breath, runny nose, body aches or respiratory symptoms will not be allowed entry.
  • All visitors should wash their hands with soap and water for 20 seconds or apply hand sanitizer when entering and leaving patient rooms.
  • Any visitor must stay in the patient’s room the entire time of the visit. Once the visitor leaves the patient’s room, they must leave the facility immediately and the visitor will not be permitted to return for that day.

“We understand the importance of family and friends in the healing process, especially during these times of such uncertainty,” says ARH Chief Medical Officer Maria Braman, MD. “We appreciate our communities’ understanding and cooperation as ARH takes a cautious approach to resuming some visitation in our facilities while we slowly and methodically return our services to what will be our new normal for healthcare. As we open up visitation, we remind our patients and visitors that we are still living in a worldwide pandemic and encourage them to take all necessary precautions to protect themselves.”   

Pharmacy Information

All of our retail pharmacies are now offering curbside pickup. Call ahead, drive up, grab your meds and go.

Please call 1-800-274-9375 for more information or assistance.



ARH continues to review recommendations from the State Health Department and the Centers for Disease Control and Prevention and will adjust these visitation restrictions as necessary.


For more information about ARH’s COVID-19 Efforts

    *This form is for informational questions only. If you are ill and suspect you have, or have been exposed to COVID-19, please contact the ARH COVID-19 Hotline.